Blog | Booking Protect

10 ways to reassure nervous customers

Nervous customers are, quite understandably, anxious about returning to venues. Whilst many indoor venues remain closed, tickets may be on sale for future events. It’s

Myth busting with Booking Protect

The Booking Protect team love helping our partners. Signing up to any new service can be daunting which is why we support our customers every

The difference between refund protection and ticket insurance

We offer one of the world’s most comprehensive and flexible refund protection product. Booking Protect provides money back if someone is no longer able to

Five reasons why high employee engagement is great for business

Employee engagement is incredibly important to all businesses. It doesn’t matter whether you’re a live entertainment venue, self-catering accommodation or a theme park – if

Prepare for the unexpected

If this year has proven anything, it’s that we really never know what’s just around the corner. That’s why it’s so important to prepare for

What the Booking Protect team did this summer

Summer 2020 didn’t quite work out the way any of us had planned. With trips abroad cancelled, live entertainment on hold and COVID-19 still lurking,

Smiling through adversity

Leisure and hospitality are synonymous with customer service. It’s the responsibility of individual members of staff to deliver that all-important customer experience. During these challenging

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5 ways we’ve responded to the COVID-19 crisis

Take a look at what the Booking Protect team have been working on during the COVID-19 pandemic.

What we’ve learnt from the Wellbeing Insights series

We’ve been listening to We Are Wellbeing’s experts on a number of key topics – take a look at just some of the things we’ve learnt!

Starting a new job during lockdown: Q&A with Jody Hudspith

What’s it like to start a new job during lockdown? We chat to Jody Hudspith to find out more!

Healthy bowl of almonds to encourage nutritional eating

Prioritising employee wellbeing

It can be tough to manage employee wellbeing when the whole team’s working remotely. Take a look at these great tips to help your people.

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A day in the life of a Business Development Manager

We speak to our Business Development Manager, Cath Healy, to find out how she’s adjusted to working remotely throughout the coronavirus pandemic.

working from home desk, including plant, laptop, desk lamp and stationery

Working from home tips

Anna Coles and Chloë Hearne, Implementation Consultants at Tessitura Network, share their best working from home tips!

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Serving customers effectively from home

Make sure your team continues to deliver great service when working remotely.

Remote working set up, including computer screen and laptop

BLOG SERIES: Remote working in the ticketing industry

We’re launching a new blog series looking at remote working in the ticketing industry. Check out our articles!