Blog | Ticketing News And Insight

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Trusting your customer reviews

We discuss our experience with customer review site Trustpilot.

Happy Thanksgiving! What are you grateful for?

This Thanksgiving, the Booking Protect team share what they’re most thankful for this year.

5 ways to diversify your offering

It may seem as though live entertainment venues have been closed for an eternity, but we’re starting to see the industry diversify.

We’re partnering with Anytime Booking!

We’re delighted to announce we have partnered with another amazing accommodating booking system.

Ticketing Trends In a Post-Pandemic World

We take a look at the ticketing trends impacting the world of live entertainment.

Top 10 theatre superstitions you can’t ignore and how they came to be

Have you downloaded our theatre traditions infographic yet? Here’s our top ten list of spooky superstitions just in time for Halloween… But where did these

10 ways to reassure nervous customers

Nervous customers are, quite understandably, anxious about returning to venues. Whilst many indoor venues remain closed, tickets may be on sale for future events. It’s

Myth busting with Booking Protect

The Booking Protect team love helping our partners. Signing up to any new service can be daunting which is why we support our customers every

The difference between refund protection and ticket insurance

We offer one of the world’s most comprehensive and flexible refund protection product. Booking Protect provides money back if someone is no longer able to

Five reasons why high employee engagement is great for business

Employee engagement is incredibly important to all businesses. It doesn’t matter whether you’re a live entertainment venue, self-catering accommodation or a theme park – if

Prepare for the unexpected

If this year has proven anything, it’s that we really never know what’s just around the corner. That’s why it’s so important to prepare for

What the Booking Protect team did this summer

Summer 2020 didn’t quite work out the way any of us had planned. With trips abroad cancelled, live entertainment on hold and COVID-19 still lurking,

Smiling through adversity

Leisure and hospitality are synonymous with customer service. It’s the responsibility of individual members of staff to deliver that all-important customer experience. During these challenging

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5 ways we’ve responded to the COVID-19 crisis

Take a look at what the Booking Protect team have been working on during the COVID-19 pandemic.

What we’ve learnt from the Wellbeing Insights series

We’ve been listening to We Are Wellbeing’s experts on a number of key topics – take a look at just some of the things we’ve learnt!