Blog
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Blog
How to turn things around when customer experience goes wrong
How to keep a high standard of customer service even if something goes wrong.
Sophie Joelle
November 9, 2019
Blog
Amplifying customer experience at the purchase stage
At the purchase stage, customer expect a smooth and efficient experience.
Sophie Joelle
November 8, 2019
Blog
Maximising your customer experience at the pre-purchase stage
The pre-purchase stage is often considered one of the most important for businesses, but are you thinking about your customer?
Sophie Joelle
November 8, 2019
Blog
What are the stages of customer experience?
Do you know how to deliver great customer service at every stage of their journey?
Sophie Joelle
November 7, 2019
Blog
Putting the experience in customer experience
We discuss the importance of customer experience at every stage of the customer journey.
Sophie Joelle
November 7, 2019
Blog
We’re going to the Ticketing Professionals Conference 2019!
Our CEO, Simon Mabb, will be speaking on the subject of Enhancing the Customer Experience and Using Customer Review Sites. See you there?
Sophie Joelle
November 6, 2019