The Future of Live Entertainment Is…
We ask industry experts to share their thoughts on the future of the live entertainment industry.
Read More Welcome to Booking Protect’s blog. Here, you’ll find insight, opinion, news and advice on all things ticketing. From the latest research into staycations through to updates from theatres and music venues, our team love keeping you in the loop.
We ask industry experts to share their thoughts on the future of the live entertainment industry.
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Are you thinking about processing refunds yourself? Here are our 5 reasons to think again.
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Keep it simple, treat customers with respect and always put yourself in their shoes!
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Your whole team should be responsible for delivering great customer service. Read on for top tips on how to make this happen.
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So you’ve achieved great customer service. But how do you make sure customers spread the word about your business?
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How to keep a high standard of customer service even if something goes wrong.
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At the purchase stage, customer expect a smooth and efficient experience.
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The pre-purchase stage is often considered one of the most important for businesses, but are you thinking about your customer?
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Do you know how to deliver great customer service at every stage of their journey?
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We discuss the importance of customer experience at every stage of the customer journey.
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How important are customer reviews, and how can you increase the number of online reviews for your business?
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We practice what we preach! Read on to discover the importance of reviews.
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At the heart of capturing opportunities in today’s consumer economy is the concept that everyone wants to feel like they are getting something unique. This
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As the experience economy continues to grow in importance to consumers, an important aspect of the experience that can’t be neglected is the fact that
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I can remember pretty vividly the first time I hear Tom Leykis talk about the lighting in a particular restroom at a luxury hotel in
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Booking Protect Limited is registered in England and Wales no 08968744. Booking Protect is an Appointed Representative of JSV Events Limited who are authorised and regulated by the Financial Conduct Authority
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