Welcome to Booking Protect’s blog. Here, you’ll find insight, opinion, news and advice on all things ticketing. From the latest research into staycations through to updates from theatres and music venues, our team love keeping you in the loop.
Your whole team should be responsible for delivering great customer service. Read on for top tips on how to make this happen.
How to keep a high standard of customer service even if something goes wrong.
At the purchase stage, customer expect a smooth and efficient experience.
The pre-purchase stage is often considered one of the most important for businesses, but are you thinking about your customer?
We practice what we preach! Read on to discover the importance of reviews.
I can remember pretty vividly the first time I hear Tom Leykis talk about the lighting in a particular restroom at a luxury hotel in