Understanding the psychology in the sales funnel
Emotion is the driving force in every customer decision. Whether it’s choosing which link to click on Google, or which $100,000 car to buy, a
Read More Welcome to Booking Protect’s blog. Here, you’ll find insight, opinion, news and advice on all things ticketing. From the latest research into staycations through to updates from theatres and music venues, our team love keeping you in the loop.
Emotion is the driving force in every customer decision. Whether it’s choosing which link to click on Google, or which $100,000 car to buy, a
Read More 
Refund protection specialists, Booking Protect, have signed a partnership with Buxton Opera House, to offer their market-leading service to the venue’s customers. The refund protection
Read More 
You could have 1000 free Beyonce tickets to give away, but you wont get any takers if your website isn’t fit for purpose. Ok, so
Read More 
On to our third installment of meet the team! So far this week, you’ve met our CEO, Simon Mabb and our CTO, Alex Saare. Now,
Read More 
A business is only as good as: A) Its staff B) The technology it uses As a company that’s become world-leading in refund protection through
Read More 
It can be easy to think about refund protection in a cut and dried manner. Something like, “We offer it and customers can take it
Read More 
As part of Booking Protect’s 5-star week, we’re introducing you to 5 members of the Booking Protect staff that make this company tick. The first
Read More 
The Christmas events calendar is probably already in full swing at your venue. As we edge close to December, plays, gigs, pantomimes, and sporting events
Read More 
For a long time, customer service has been one of my key areas of focus and finding new ways to deliver great customer service has
Read More 
I’m not sure that we spend enough time thinking about how we can encourage and create an environment where service is engrained into our organization.
Read More For a long time, I’ve taken the viewpoint that customer service is one of the best forms of marketing any business can invest in. But
Read More 
When we discuss customer service, a lot of times we end up thinking only about the cost of service, or the people we need to
Read More 
Booking Protect Limited is registered in England and Wales no 08968744. Booking Protect is an Appointed Representative of JSV Events Limited who are authorised and regulated by the Financial Conduct Authority
Booking Protect Limited,
Romero House,
8 Airport West,
Leeds,
LS19 7ZA
