As the coronavirus situation is constantly evolving, we’re updating our guidance to let you know how we’ll handle refunds based on questions you’ve been asking. All the information below is based on our core terms & conditions and does not change them in any way.
We unfortunately cannot issue refunds where you choose not to attend an event because you are concerned about catching coronavirus or where the event is cancelled.
All protection offered above is given subject to the event going ahead as planned.
We unfortunately cannot pay refunds where an event does not go ahead as planned.