The Booking Protect proposition is market leading and without comparison anywhere in the World. Booking Protect offers the customer the best product (even covering pre-existing medical conditions). They provide our clients with great service and commission. We also make a very good return on the time that we invest. To illustrate this further, we have recently redesigned our sales process based on guidance from Booking Protect and we have seen a significant increase in revenues across all territories. The team at Booking Protect have turned Ticket Protection from something we just supported to an active and serious revenue programme for Audience View Inc.

I have nothing but positive things to say. The implementation was seamless. They go over and above what they needed to (as an example) sometimes U.S. customers are fearful of dealing with overseas companies, they want to speak with someone, so Booking Protect put in a US telephone line. Booking Protect takes extra steps to help our guests based on the feedback they receive. If there ever were any issues, they were always willing to make things right for our guests..

We first collaborated with Booking Protect in 2014 to give our festival goers the option to add refund protection onto their orders. The product has consistently achieved a positive take up rate from our customers and with the team at Booking Protect handling all refund applications, we benefit from knowing that all cases are being handled by a competent team, whilst generating us a healthy revenue stream.

The decision to offer ticket protection was made easier when we met the team from Booking Protect. We have over 30,000 events listed per annum, and initially we were nervous about negative feedback from our clients and customers alike. As I write this, we have not had one single complaint, or any negative feedback from clients or customers across a diverse range of events from Music Festivals to Triathlons, and Legal Conferences. I would highly recommend the Booking Protect Team. They are professional, highly competent, and are always at the end of the phone if we need them.

We’re not just happy with Booking Protect, we’re bloody ecstatic! On the whole it’s been so smooth to introduce this, we did some training with the staff, came up with a script, and they offer it on every order now.

We’ve been using Booking Protect for just over two years and have found it a great and useful product. Booking Protect has been especially helpful during the winter months where we are now able to refund customers who are unable to attend events due to the extreme weather conditions. The Booking Protect team has been extremely easy to work with and has proven to be a great additional revenue stream for our organization with very little extra work required on our part.

We have been really happy customers of Booking Protect. We are not only making money, we have very few of our customers concerned about not having received coverage when their reasons were legitimate. I have to thank the Booking Protect team for that. As we’re such good providers of customer service I worried there may be serious problems, as most so-called insurance companies will try to wiggle out of their obligations. We have had none of that with Booking Protect; I have not had a call from an upset customer. We share in the revenue and it has been very easy for both us and for the customer. I would recommend BP to anyone.

Booking Protect are a valued partner in the Tessitura ecosystem. The extra protection gives patrons peace of mind when they are booking their tickets for what may be their first time back in a theatre in many months. The additional revenue stream gives a new line of business for our members. The team at Booking Protect are knowledgeable, professional, and we strongly recommend their service to all members of the Tessitura community.