What is refund protection?

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Booking Protect’s refund protection gives ticket purchasers the opportunity to apply for a full refund if certain unforeseen circumstances occur and they can no longer attend an event.

 

It really is a simple process for you and your customers…

1.

Vendor activates booking protect at no cost to them

2.

Customer makes a booking and adds refund protection

3.

Something goes wrong and they don't make it

4.

Customer requests a refund with booking protect

5.

Our friendly team process the refund

6.

Approved refunds are paid within 48 hours

7.

Customer is happy with excellent overall experience